ebalta - Service & Support: FAQs

Frequently Asked Questions

ebalta offers free technical support on all of our products and can help you with a wide range of technical issues from product recommendations and technical information to material demonstrations and specialist process development.

Please refer to our on line resource of technical FAQ's below or call:
+44 1332 814700 if you need to arrange to speak to a technical specialist.

Epoxy Resins
	How much laminating resin do I need?

	Why is my gelcoat/laminate still soft?

	Why does the surface of my epoxy tool look ‘blushed‘?

	Why has my epoxy tool delaminated?

	Why has my epoxy tool cracked?

Polyurethane Resins
	How should I store my materials?

	Why are there bubbles on the surface of my polyurethane part?

	Why has my polyurethane part delaminated?

	Why has my polyurethane has gone lumpy?

	Can I colour my polyurethane?

	Can I paint my polyurethane?

	What makes my polyurethane parts brittle?

	Why is my polyurethane part undersize?

	Why does my polyurethane part have soft spots?

	Why does my polyurethane part have dimples?

	Why is my polyurethane part stuck in the mould?

	Why is my polyurethane part incomplete?

	Why do my clear polyurethane parts have opaque or spotted surfaces?

	Which release agent do you recommend to release polyurethane from polyurethane?

Modelling Boards
	Can ebaboard be joined?

	What must I do to get a good bond?

General Questions
	Do I really need to wear safety glasses and gloves?

	How do I measure out the components?
	The two most common causes of problems are inaccurate measuring and incomplete mixing of the components. The mix ratios will be on the technical data sheet. For best results is it very important to keep to these ratios as accurately as possible. Measuring by weight is best practice. Ensure the scales are regularly calibrated, especially if different scales are used for the different components.

	How do I mix the components?

	Can I change the ratio of components to make up for shop temperature?

	What should I do with left-over material?

Silicones
	Why does my silicone mould have sticky uncured areas on its surface?

	How can I speed up the cure of silicone rubber?

	Is a vacuum chamber essential for silicone rubber?

	How do I extend the life of my silicone tools?

Technical
information
tips & tricks

For more information
please contact us on:

t: +44 1332 814700

e: info@ebalta.co.uk


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